Privacy policy
Last updated: 25th April 2018
1. Introduction
We are committed to safeguarding the
privacy of our website visitors; Trieste Group One Ltd complies with
the principles of the Data Protection Act 1998, General Data
Protection Regulation (GDPR) and the Privacy and Electronic
Communications Regulations 2003, as amended 2011. This
policy sets out how we will treat your personal information.
In order to provide users with its
services, Trieste Group One Ltd may
request and/or record information about them. We therefore believe
that we have a “legitimate business interest” to collect
and use this information. This privacy notice explains the type of
information collected; how it will be used; whether it will be
disclosed to third parties and the use of cookies.
Trieste Group One Ltd and its limited
company’s websites contain hyperlinks to websites owned and
operated by third parties and these websites will have their own
privacy notices and Trieste Group One Ltd encourage users to review
them. Trieste Group One Ltd does not accept any responsibility or
liability for the practices of such third-party websites and users
should read carefully their privacy statements. Trieste Group One Ltd
understands that some communications may be relevant to users and
others are not and some unsolicited communications are unwelcome, so
it is fully committed to ensuring that the rights and obligations set
out in the Data Protection Act 1998, General Data Protection
Regulation (GDPR) and the Privacy and Electronic Communications
Regulations 2003, as amended 2011, are respected.
2. Collecting personal information
Trieste Group One Ltd may ask for
limited personal information when users register to receive a service
from us. The information collected will vary depending on the part of
the website visited, but only by supplying this data, is Trieste
Group One Ltd able to provide users with the services requested.
We may collect, store and use the
following kinds of personal information:
information about your computer
and about your visits to and use of this website (including your IP
address, geographical location, browser type and version, operating
system, referral source, length of visit, page views and website
navigation paths);
information that you provide to us
for the purpose of subscribing to our email notifications and/or
newsletters (including your name and email address);
information that you post to our
website for publication on the internet (including your user name,
your profile pictures and the content of your posts);
information contained in or
relating to any communications that you send to us or send through
our website (including the communication content and meta data
associated with the communication); and
any other personal information
that you choose to send to us.
Before you disclose to us the personal
information of another person, you must obtain that person’s
consent to both the disclosure and the processing of that personal
information in accordance with the terms of this policy.
When we use this data to contact you we
will always give you the opportunity to opt-out of receiving further
communications from us.
3. Using your personal information
Personal information submitted to us
through our website will be used for the purposes specified in this
policy or on the relevant pages of the website.
We may use your personal information
to:
administer our website and
business;
send you non-marketing commercial
communications;
send you email notifications that
you have specifically requested;
send you our email newsletter, if
you have requested it (you can inform us at any time if you no
longer require the newsletter);
send you marketing communications
relating to our business or the businesses of carefully-selected
third parties which we think may be of interest to you, by post or,
where you have specifically agreed to this, by email or similar
technology (you can inform us at any time if you no longer require
marketing communications);
deal with enquiries and complaints
made by or about you relating to our website;
deal with Trieste Group LLP
software support requests made by you;
deal with enquires, requests and
registration for My Spacestor accounts and profiles made by you;
We will not, without your express
consent, supply your personal information to any third party for the
purpose of their or any other third party’s direct marketing.
4. Disclosing personal information
We may disclose your personal
information to any of our employees, officers, insurers, professional
advisers, agents, suppliers or subcontractors insofar as reasonably
necessary for the purposes set out in this policy.
We may disclose your personal
information to any member of our group of companies (this means our
subsidiaries, our ultimate holding company and all its subsidiaries)
insofar as reasonably necessary for the purposes set out in this
policy.
We may disclose your personal
information:
to the extent that we are required
to do so by law;
in connection with any ongoing or
prospective legal proceedings;
in order to establish, exercise or
defend our legal rights (including providing information to others
for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective
purchaser) of any business or asset that we are (or are
contemplating) selling; and
to any person who we reasonably
believe may apply to a court or other competent authority for
disclosure of that personal information where, in our reasonable
opinion, such court or authority would be reasonably likely to order
disclosure of that personal information.
Except as provided in this policy, we
will not provide your personal information to third parties.
5. International data transfers
Information that we collect may be
stored and processed in and transferred between any of the countries
in which we operate in order to enable us to use the information in
accordance with this policy.
Information that we collect may be
transferred to the following countries which do not have data
protection laws equivalent to those in force in the European Economic
Area: the United States of America.
You expressly agree to the transfers of
personal information described in this Section 5.
6. Retaining personal information
This Section 6 sets out our data
retention policies and procedure, which are designed to help ensure
that we comply with our legal obligations in relation to the
retention and deletion of personal information.
Personal information that we process
for any purpose or purposes shall not be kept for longer than is
necessary for that purpose or those purposes. We will send email and
other marketing communications for a maximum of 36 months after
initial collection unless there has been some subsequent positive
contact (eg purchase, clicking email, visiting website).
Notwithstanding the other provisions of
this Section 6, we will retain documents (including electronic
documents) containing personal data:
to the extent that we are required
to do so by law;
if we believe that the documents
may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise or
defend our legal rights (including providing information to others
for the purposes of fraud prevention and reducing credit risk).
If involved with a project at any
stage then this info is held with the project for the length of time
we hold the project which is 10 years.
7. Security of your personal information
We will take reasonable technical and
organisational precautions to prevent the loss, misuse or alteration
of your personal information.
We will store all the personal
information you provide on our secure (password and
firewall-protected) servers.
You acknowledge that the transmission
of information over the internet is inherently insecure, and we
cannot guarantee the security of data sent over the internet.
You are responsible for keeping the
password you use for accessing our website confidential; we will not
ask you for your password (except when you log in to our website).
8. Amendments
We may update this policy from time to
time by publishing a new version on our website. The date of the
latest update will be shown at the top of the Privacy Policy.
You should check this page occasionally
to ensure you are happy with any changes to this policy.
9. Opting Out of the various activities
If you do not wish to receive certain
types of communication, just let us know. Any marketing
communications you receive from us will always include a clear,
simple method to 'opt-out' of future communications.
You may instruct us at any time not to
process your personal information for marketing purposes.
In practice, you will usually either
expressly agree in advance to our use of your personal information
for marketing purposes, or we will provide you with an opportunity to
opt out of the use of your personal information for marketing
purposes.
We want to put you in control of the
information you receive from us. Therefore, we have built a
preference centre to enable you to decide whether you wish to receive
only specific types of information or none at all. You can find the
preference centre at http://www2.XYZLtd.net/preference
10. Your rights
You may instruct us to provide you with
any personal information we hold about you; provision of such
information will be subject to:
the payment of a fee (currently
fixed at GBP 10); and
the supply of appropriate evidence
of your identity (for this purpose, we will usually accept a
photocopy of your passport certified by a solicitor or bank plus an
original copy of a utility bill showing your current address).
We may withhold personal information
that you request to the extent permitted by law.
11. Third party websites
Our website includes hyperlinks to, and
details of, third party websites, social media and blogs.
We have no control over, and are not
responsible for, the privacy policies and practices of third parties.
12. Updating information
Please let us know if the personal
information that we hold about you needs to be corrected or updated.
13. Cookies
Our website uses cookies. A cookie is a
file containing an identifier (a string of letters and numbers) that
is sent by a web server to a web browser and is stored by the
browser. The identifier is then sent back to the server each time the
browser requests a page from the server.
Cookies may be either “persistent”
cookies or “session” cookies: a persistent cookie will be stored
by a web browser and will remain valid until its set expiry date,
unless deleted by the user before the expiry date; a session cookie,
on the other hand, will expire at the end of the user session, when
the web browser is closed.
Cookies do not typically contain any
information that personally identifies a user, but personal
information that we store about you may be linked to the information
stored in and obtained from cookies.
We use both session and persistent
cookies on our website. Cookies are used for the following purposes:
Identifying users when they sign
into a website, allowing them to see a customised version and
therefore eliminating the need to re-enter their log-in details.
Tracking use of the Trieste Group
One Ltd website to better develop them in the future.
To speed up searches
Most browsers allow you to refuse to
accept cookies; for example:
in Internet Explorer (version 10)
you can block cookies using the cookie handling override settings
available by clicking “Tools”, “Internet Options”, “Privacy”
and then “Advanced”;
in Firefox (version 24) you can
block all cookies by clicking “Tools”, “Options”, “Privacy”,
selecting “Use custom settings for history” from the drop-down
menu, and unticking “Accept cookies from sites”; and
in Chrome (version 29), you can
block all cookies by accessing the “Customise and control” menu,
and clicking “Settings”, “Show advanced settings” and
“Content settings”, and then selecting “Block sites from
setting any data” under the “Cookies” heading.
Blocking all cookies will have a
negative impact upon the usability of many websites.
If you block cookies, you will not be
able to use all the features on our website.
You can delete cookies already stored
on your computer; for example:
in Internet Explorer (version 10),
you must manually delete cookie files (you can find instructions for
doing so at http://support.microsoft.com/kb/278835);
in Firefox (version 24), you can
delete cookies by clicking “Tools”, “Options” and “Privacy”,
then selecting “Use custom settings for history”, clicking “Show
Cookies”, and then clicking “Remove All Cookies”; and
in Chrome (version 29), you can
delete all cookies by accessing the “Customise and control”
menu, and clicking “Settings”, “Show advanced settings” and
“Clear browsing data”, and then selecting “Delete cookies and
other site and plug-in data” before clicking “Clear browsing
data”.
Deleting cookies will have a negative
impact on the usability of many websites.
13. Data protection registration
We are registered as a data controller
with the UK Information Commissioner’s Office.
14. Our details
This website is owned and operated by
Trieste Group One Ltd.
We are registered in England and Wales
under registration number , and our registered office is at, United
Kingdom.
Our principal place of business is at
Noble House, Eaton Road, Hemel Hempstead, Hertfordshire, HP2 7UB,
United Kingdom.
You can contact us by writing to the
business address given above, by using our website contact form, by
email to [email protected]
or by telephone on +44 (0)20 8997 7899.
